Travel

British Airways Says Pandemic Isn’t Deterring Agency Support for Booking Tickets With New Tech Method

British Airways

A British Airways Airbus A350 in October 2019. British Airways

Skift Take: When the pandemic hit, some industry leaders forecast airlines and travel agencies would set aside their plans to reshape how tickets are distributed and sold. But a top executive at British Airways has some evidence to the contrary.

— Sean O’Neill

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