How Fraudsters Bilked American Airlines and Citibank in Frequent Flyer Schemes

Associated Press

American Airlines said fraudsters bilked it and Citibank out of frequent flyer program miles. Pictured is one of the airline’s Boeing 777s. Associated Press

Skift Take: Airlines have complete control over their frequent flyer programs. They can take your miles for nearly any reason. It is probably not a good idea to try to defraud them.

— Brian Sumers

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